Privacy Policy
Welcome to our website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
What Data We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
- Technical Data: including your IP address, browser type, operating system, and referring URLs, collected automatically through cookies and server logs.
- Usage Data: information on how you use and interact with our website, including pages viewed, time spent on pages, and navigation behavior.
How We Use Data
Your data is used for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve our website’s functionality, content, and overall user experience.
- To send you important updates, notifications, or information related to our services if you opt-in to communications.
- To detect, prevent, and address technical issues or security threats.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize repeat visitors and compile anonymous usage statistics. Types of cookies we use include:
- Essential cookies: necessary for the operation of the site.
- Performance cookies: help us analyze site usage to improve performance.
- Functionality cookies: remember your preferences and settings.
You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites for your convenience or reference. We do not control these external sites and are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any linked websites before providing them with your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure servers, and restricted access to personal information within our organization.
User Rights
As a user, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request correction of any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data where applicable under law.
- Objection: You may object to the processing of your personal data for direct marketing purposes.
- Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the details below.
Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us at:
- Email: help@robenyu.org
- Phone: +90 533 241 98 23
- Address: Moda Mahallesi 12. Sokak No 7, Kadikoy, Istanbul, Turkey
- Social/X: https://x.com/TurkishAirlines
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon posting.
